Location: Greenbelt, MD
Optimal candidates will have Systems Administration experience with routers and firewalls, Red Hat Linux, and Windows OS, etc.
Solid knowledge of Linux/Windows operating systems concepts and extensive systems administration experience related to CentOS, RedHat and/or SuSE.
Experience with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, and Windows Server troubleshooting.
GOTS/COTS application, installation, configuration, and troubleshooting; including OS hardening.
Dell Hardware installation, configuration, troubleshooting; including Server RAID Array.
Working Experience with Hyper-V and/or VMWare virtualization & cloud computing.
Working Experience with setting up & troubleshooting Networking, Routers & firewall.
Preferred certification: Security+ and OS certification, Linux+, RedHat, Microsoft, etc.
Provide efficient and effective Operations Support of all supported network servers, both physical and virtual, as necessary to meet or exceed agency’s operational availability and performance requirements.
Provide for accurate, complete, and timely recording and reporting of all technical support-related activities, issues, and outcomes.
Support, maintain, and enhance as required, established strategies for server operations to ensure continuity of agency's business operations and timely recovery.
Collect, store, and analyze data relevant to monitored servers to perform and report accurate root causal analysis of all related issues and support trend analysis and forecasting.
Effectively manage the procurement and maintenance of all supplies, materials, and supporting software licenses and service agreements required to ensure supported network servers meet minimum performance and availability requirements.
Excellent communication, customer service, time management, conflict resolution, and problem determination/resolution skills.
Interacts with users and evaluates vendor products.
Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
PLEASE SEND YOUR RELEVANT RESUME AND BRIEF COVER LETTER TO: JOBS@TECHPROMANAGERS.COM. NO PHONE CALLS, PLEASE.